Privacy policy

Privacy Policy

Effective Date: January 20, 2025

At Trust Host Logistic , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you interact with our services and website located at www.trusthostlogistic.com .

1. Information We Collect

We may collect two types of information from you: personal information and non-personal information .

Personal Information

Account Registration : When you create an account, we may collect your name, email address, phone number, and billing/shipping details.
Transaction Details : If you use our logistics services, we may collect information related to shipments, including pickup and delivery addresses, tracking numbers, and payment details.
Communications : We may collect information from emails, chats, or other communications between you and our support team.

Non-Personal Information

Usage Data : We automatically collect non-personal information about your interactions with our website, such as IP address, browser type, device information, and pages visited.
Cookies and Tracking Technologies : We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our logistics services.
To process transactions and manage accounts.
To communicate with you regarding updates, promotions, and important notices.
To analyze trends and improve our platform's functionality.
To comply with legal obligations and protect our rights.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers : We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT support.
Legal Requirements : We may disclose information if required by law, court order, or to protect our rights, property, or safety.
Business Transfers : In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Access : Request access to your personal information.
Correction : Update or correct inaccuracies in your data.
Deletion : Request deletion of your personal information.
Opt-Out : Withdraw consent for certain uses of your data.

To exercise these rights, please contact us at support@trusthost.tech .

6. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Disabling cookies may limit some features of our platform.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.